Nottingham On Call - How We Can Help You?
We have thousands of customers around Nottinghamshire who use Nottingham On Call's Care Alarms to feel safe and secure in their own homes.
We have a range of care alarm packages available to you, which we have built based on our years of experience responding to alarm calls from the residents in the greater Nottingham area.
Each package has been developed to provide the right type of assistance you need to help you feel happier, safer and more independent in your own home, and even when outdoors.
Although we have developed a few options, we do understand that not everyone is the same. We will always be happy to adapt any of these packages to your individual requirements, or to create bespoke packages from scratch, if that’s what works for you.
If you would like to find out more about the Nottingham on Call service, what equipment may work for you and what level of support you may require, please contact our advisors using one of the below contact details, or the form.
Phone number: 0115 746 9101
I’m worried I might have a fall
Having a fall in your own home is worrying and often distressing, but not unusual. It’s a risk that can come with illness, balance and mobility issues, and in older age.
The fall itself may not be too serious, or cause injury. However, the consequences of not being able to get help quickly, could be far more severe.
We have care alarms and other connected technology available to help people who are at risk of falling. This can be totally tailored to suit your needs. All our equipment is designed to help you keep your independence, as well as offering reassurance to both you and your family.
Our Safe at Home package has been built to support you if you feel you’re more at risk of falling.
I live alone and feel isolated
We see time and time again, how much of a worry living at home can be, for both you and your family and friends.
You might have lost your partner, or you could be starting to struggle with your health or mobility, and becoming anxious about living alone. There are lots of reasons people start to feel like this. There are a number of things we can do to help, so please get in touch, and we can talk it through together.
Maintaining independence is at the heart of everything we do. We have a range of equipment which can help to give you peace of mind if you live alone. Help is close at hand in our Nottingham-based local call centre, and our service can link through to your family and friends.
I’ve been discharged from hospital, but feel I need more help
Being discharged from hospital can be a real worry for both you and your family. Everyday tasks which we often take for granted before going into hospital, can become difficult or even impossible during recovery.
Sometimes these struggles and worries can become far more permanent, particularly if you have been in hospital with a life-changing injury or illness.
Returning home can sometimes be an uphill struggle for you and your family and friends, as they look to support you.
With years of experience working with people as they are discharged from hospital, we have a fantastic range of equipment which can support you and your family’s needs after a hospital visit.
Living with a disability
If you are living with a disability that limits your mobility or ability to manage day-to-day tasks easily, it can be frustrating. We know how important it is to people living with a disability, that they were able to live as independently as possible.
Our 24 hours a day personal alarm and monitoring service can offer you the reassurance, that should you fall, become particularly unwell, or need assistance, you have the ability to call on our local contact centre team at any time of the day or night. This service has enabled so many people to live independently, who might not otherwise have had the confidence. We are also able to offer and advise on a range of state-of-the-art equipment that can help to support independence and reduce the need for intrusive care services.
Living with Dementia
We know that from diagnosis onwards, the onset of dementia can be incredibly stressful, worrying and distressing for both yourself and your family.
Being able to continue living at home, in a familiar environment, as independently as possible, is hugely important to managing the progression of dementia and getting the best quality of life possible for you and your family.
We know people with dementia will require a very specific service from us, and we often look at using a variety of equipment to help those living with dementia to maintain their independence, while providing reassurance to loved ones that a person’s movements are being monitored and there is support, day and night, at the touch of a button.
What do I get as part of the service
For as little as £6.29 (plus VAT) per week, we will provide you with:
A Lifeline System
This system is connected to your landline and provides a direct link to the Nottingham on Call contact centre 24 hours a day, seven days a week.
A Pendant Alarm
The pendant alarm links to your lifeline system and allows you to press it wherever you are in the home to contact Nottingham on Call. This can be worn around the neck or on your wrist.
An Instant Response
Our service from a trained professional, based just down the road. Our call centre staff have local knowledge meaning we can offer you the fastest response possible.
Caring Operators
Operators who will stay on the line with you, until additional help arrives at your door.
A Mobile Response*
Our mobile response is for non-medical emergencies, if required. This is also available 24 hours a day, 365 days a year*. Find out the area we cover here.
New Customers
If you would like to find out more about the Nottingham on Call service, what equipment may work for you and what level of support you may require, please contact our advisors using one of the below contact details:
Phone number: 0115 746 9101
This phone number and email address are monitored from Monday to Friday (excluding bank holidays), between the hours of 8.30am and 5pm. Leave a message and we will get back to you as soon as possible.
Email: atservice@nottinghamcity.gov.uk