NOC takes part in TSA virtual conference

We were pleased to take part in the Telecare Services Association (TSA) conference a few weeks ago. Like many other events this was held virtually, but it didn’t stop it being a useful and interesting event to attend. 

There were many examples of good practice and new supplier solutions on show.

We are always looking to improve service delivery and increase the options for our customers, to help keep them living safely and independently.

It was at the last TSA conference that Nottingham on Call saw the potential of the Chiptech GO! And, as you can see from our website, this is now a key part of our service delivery, enabling customers to confidently enjoy life outside their home in the knowledge that they can raise the alarm if needed.    

One of the conference sessions that we attended, focused on the launch of the ADASS (Association of Directors of Adult Social Services) and TSA Commission report, entitled: 'Exploring how technology can truly be integrated in Adult Social Care'. 

This report provides lots of case studies as to how assistive and digital technology has helped many vulnerable people to remain living independently in their homes; giving them the control over their lives. Real life stories highlighted the benefits of technology, and how it has empowered them and kept them safe. For example, the story of Tony, who has dementia and had been found in a car park, four miles from home. He is now supported through a sensor system which alerts his telecare provider, if his normal routines aren’t followed, a device to remind him to do daily tasks, as well as a GPS tracker attached to his keys, enabling the family to know his location if needed. The ADASS/TSA Commission report contains 4 key recommendations:

1. Technology-enabled services need to be proactive and co-produced with people, their families and carers.

2. Digital infrastructure, skills and approaches in social care must improve so individuals and the care workforce can maximise digital opportunities.

3. People must own their health and social care data and enable access by the right people at the right time.

4. More collaboration is needed in care and support across all levels, so services and policies are joined-up and contribute to the wider wellbeing of people, their families and carers.

Nottingham on Call will be working closely with social care colleagues at Nottingham City Council to improve service delivery for local citizens, taking on board these recommendations, so that customers can not only be independent and safe, but can keep enjoying the life they want to lead.