Nottingham On Call's 2023 in Numbers

In the heart of Nottingham, a lifeline exists for those in need, offering security, reassurance, and swift assistance at the touch of a button. Care alarms, provided by Nottingham On Call, have become indispensable tools for ensuring the safety and well-being of vulnerable individuals across the city. As we delve into the statistics of Nottingham On Call's remarkable efforts in 2023, it becomes evident that care alarms are not just devices; they give peace of mind to those who rely on them. 

In 2023, Nottingham On Call fielded an impressive 481,000 alarm calls, equivalent to an astonishing 1320 calls per day or, put simply, a call every single minute. This significant surge in activity, representing a 12% increase from the previous year, underscores the growing reliance on care alarms in Nottingham and the pivotal role they play in safeguarding lives.

Among these calls, 10136 were critical, necessitating immediate emergency response. Remarkably, 99.12% of these critical calls were answered within a mere 60 seconds, surpassing the stringent target of 97.5% required for accreditation. This remarkable level of responsiveness exemplifies the efficacy of care alarms in ensuring swift assistance during emergencies.

Beyond mere responsiveness, Nottingham On Call demonstrated a commitment to personalised care by conducting 2544 home visits to address reported issues with care alarm equipment. This proactive approach not only ensures the functionality of alarm systems but also instills confidence in vulnerable individuals, knowing that help is readily available at their doorstep when required.

Nottingham On Call's initiatives extend beyond emergency response to encompass 1931 visits for non-medical and care-related emergencies. This holistic approach not only enhances individual safety but also contributes to the overall well-being of the community. By preemptively addressing issues, these visits mitigate the need for unnecessary ambulance or police call-outs, thereby improving response times for all residents.

In Nottingham, care alarms are more than just devices; they are symbols of empowerment, independence, and security. Through their unwavering dedication, Nottingham On Call ensures that vulnerable individuals can live with confidence, knowing that help is always within reach, ensuring peace of mind for those who need it most.