Existing Customer
If you’re already a customer and you’d like to speak to a member of the team about a non-urgent enquiry, please speak to a member of the team on:
Phone number: 0115 746 9777
Email: housingoncall@nottinghamcity.gov.uk
The phone number (0115 746 9777) is operational 24/7. If it is not answered, it will be because we are dealing with emergency calls, so please try again.
The office hours phone number (0115 746 9101) and the atservice@nottinghamcity.gov.uk email address are monitored from Monday to Friday (excluding bank holidays), between the hours of 8.30am and 5pm. Leave a message and we will get back to you as soon as possible
For urgent calls, if your personal care alarm is unavailable for whatever reason, please also call: 0115 746 9777
To talk to our team about a potential upgrade, or to review what equipment you need, please call the team on: 0115 746 9101
