We are so proud of our team!
Here at Nottingham On Call we are extremely proud of our dedicated team of staff. They always go over and above to support our customers and this doesn't go un-noticed.
Our team support our customers from the Nottingham based call centre and are available 24 hours a day, 365 days a year.
We have a huge range of equipment and packages to support our customers and are always looking at new innovative ways and new equipment that will benefit people living independently.
One of our latest pieces of equipment is the GO! The GO! is a discreet personal alarm worn around the neck when out and about. It has a button on it that will connect the wearer to our call centre when pressed. They will have two way speech meaning they can ask the member of our team for help if needed.
It also has a built in falls detector so if you were to take a fall when out, the device will automatically alert our team and they will speak to you through the device. If you don't respond, they can then activate the GPS function to find your location and get help to you. How amazing is that?
The GO! device has been life changing for many of our customers along with our home base units. You can find out more information about all of our equipment and packages over on our website: www.nottinghamoncall.com
We often get contacted by customers and family members of our customers to thank our teams for their support. Below are just a few of the lovely words we have received recently:
"Well this little red button has saved my life 3 or 4 times so I always wear it at home, it's amazing!"
"I cannot praise this service enough. The Operators were polite, reassuring and very helpful. They have a positive relationship with their clients and their families."
" A very good service which I could not do without."
"Very good service for my Dad (He's not good on the phone). I find the staff very helpful and they keep me in the loop at all times eg. Call when concerned over Dad and recall if everything is OK. Thank you team for helping keep my Dad safe." Julie (Daughter of customer)
"My Husband is 88 and ill. It is nice knowing that when you are looking after him and he falls with just a touch of a button there is someone there to sort things out and advise you. Thank you very much."
"I could not want for more. I am more than satisfied with the service I receive."
"The service was very quick and efficient and most helpful. Your staff are very understanding."
Knowing that the service our team provide is changing people's lives is why we do what we do.
We want to send a huge thank you to our wonderful team of employees who take care of our customers daily. They really are a great team of people.
If you want to find out more about how we could support you or your loved ones then do not hesitate to get in touch. You can call us on 0115 746 9010 or email us at firstname.lastname@example.org.
If you are an existing customer and would like to let us know how you are getting on with the service we offer, we would love to hear from you on the email address above or by calling 0115 746 9777.