We are piloting a project to help people who fall in the home. The Falls Lifting Pilot is being run in partnership with Nottingham City Clinical Commissioning Group and the Urgent Care Board.
The objective of the pilot is to ensure that Nottingham on Call customers who have had a fall in the home and aren’t injured, can be lifted by a trained member of our team as quickly and safely as possible.
Why did we set up the Falls Lifting pilot?
Currently if we receive an alert from a customer who has had a fall, but is not injured, we have no option but to call the ambulance service to request that they attend. As the faller is not injured, these calls are not prioritised by the ambulance service. Sadly in this circumstance, waits of up to five hours are not uncommon. This delay can sometimes lead to further complications and is understandably distressing to the individual who has fallen.