Help and accessibility information
We have tried to make sure this website is accessible to all users. In doing this we have followed standards and guidelines to ensure that this site can be used as easily as possible by everyone.
If you experience any problems in accessing any information on this website, please do contact us and we will do our best to help.
We are aiming to make sure our web pages meet the World Wide Web Consortium (W3C) ‘Web Accessibility Initiative’s Double-A’ standard. If you are viewing our website, we would recommend that you use ‘Internet Explorer 8’ or above, ‘Firefox 3’ or ‘Google Chrome’. You should also view in screen resolutions of 1152 x 864 and above.
We have designed this website so it is as accessible to as many of our customers as possible.
Changing colours, font and text size
If you would like to change the colours, font and text size of our website, you can do this in your settings. You can find a useful guide on how to do this on the BBC My Web My Way website. They have an easy to use guide detailing how to change these settings in your internet browser.